Please reach us at office@pillarpoint.ca if you cannot find an answer to your question.
Initial consultations are offered to discuss project scope, timelines, and feasibility. Detailed assessments, site visits, and formal quotes may be subject to a fee depending on the project size and complexity.
Pillar Point specializes in a variety of remodeling projects, including kitchen and bathroom renovations, basement finishing, and whole-home remodeling.
Yes, Pillar Point provides design services to help clients create a cohesive and functional space that meets their needs and style preferences.
No. All meetings are by appointment only. This allows us to give each project the time and attention it deserves.
Payment terms are outlined in your project agreement. Accepted payment methods may include e-transfer, cheque, or other approved options
The best way to begin is by contacting us through our website or by phone to schedule an initial discussion. From there, we’ll outline next steps based on your project needs.
Payment terms are outlined in your project agreement. Accepted payment methods may include e-transfer, cheque, or other approved options.
Yes. Any changes are discussed, documented, and approved in writing before proceeding to ensure clarity and budget control.
Yes. We regularly work with property managers, condo boards, and commercial clients and understand the requirements for approvals, scheduling, and reporting.
Yes. Workmanship warranties are provided where applicable and are outlined clearly in your project agreement.
Availability varies depending on project size and scope. We recommend reaching out as early as possible to secure scheduling, especially for larger renovations.
Scheduling is determined on a project-by-project basis. While most work is completed during standard business hours, alternative arrangements may be discussed if required.
We can assist with planning and coordination and work alongside designers and engineers when required. Design services are discussed based on project needs.
Yes. We plan work carefully to minimize disruption and maintain safety and cleanliness when working in occupied spaces.
Construction can uncover unforeseen conditions. If this occurs, we communicate promptly, provide options, and proceed only after approval.
Yes. Deposits and payment schedules are outlined in the project agreement prior to work commencing.
Yes. We maintain required WSIB coverage and comply with all applicable safety and workplace regulations.
We work with trusted, qualified subcontractors when needed. All work is managed and overseen to ensure quality and consistency.
Yes. For commercial and property management clients, ongoing maintenance and service agreements are available.
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